Hand Made Knitwear Supporting Nepalese Women

Our hats are made from high-quality wool and carefully selected materials to provide warmth, comfort, and durability. 

We recommend hand washing your hat in cool water using a gentle wool detergent. Reshape while damp and allow it to dry naturally away from direct heat. Avoid machine washing or tumble drying unless otherwise stated.

Every one of our hats is lovingly handmade by skilled artisans in Nepal using traditional techniques that have been passed down through generations. By purchasing one of our hats, you're supporting talented craftspeople and helping to preserve these time-honoured skills. 

Because each hat is handmade in Nepal, no two are exactly alike. Small variations in colour, pattern, or finish are part of their charm and reflect the craftsmanship that goes into every piece.

All orders are dispatched from our warehouse in the UK.

We ship to many countries worldwide. Shipping options and costs are calculated at checkout based on your delivery address.

Orders are usually dispatched within 1–2 working days. Delivery times vary depending on your location and the shipping method selected at checkout.

We accept all major credit and debit cards, as well as secure payment options such as PayPal and other methods displayed during checkout.

Payment is taken at the time your order is placed.

If you've entered the wrong address, please contact us as soon as possible. We'll do our best to update it before your order is dispatched, but we cannot guarantee changes once processing has begun.

International orders may be subject to customs duties or import taxes depending on your country's regulations. These charges are the responsibility of the customer.

We're sorry to hear that. Please contact our customer service team within 48 hours of receiving your order, including your order number and photos (if applicable), and we'll resolve the issue as quickly as possible.

As many of our hats are made using natural fibres and traditional techniques, slight variations in colour, texture, or finish are normal and make each piece unique.

If you're not completely happy with your purchase, you can return unused items in their original condition within our returns period for 30 days. Please see our Returns Policy page for full details.

Yes. If you're interested in stocking our woollen hats, we'd love to hear from you. Please get in touch via our contact page with details about your business.

From time to time we offer promotions, seasonal discounts, and exclusive offers. Sign up to our newsletter or follow us on social media to stay updated.

Yes. Giving back is an important part of what we do. We donate 10% of our profits to charity, helping support causes that make a meaningful difference. Every purchase helps us continue supporting both the talented artisans who handcraft our hats in Nepal and the charitable organisations we work with.